Pay:  

• Clear Path To $1,200/wk!

Hours: 

• Full-Time, In-Office

• Monday - Friday, with occasional weekends as needed

• Day shift.

Benefits:

• Commission structure based on sales performance

• Health Insurance Company Paid Portion

• Paid Time Off

• Dental Insurance Company Paid Portion

• 401k up to 4% Match 

• Vision Insurance Company Paid Portion

• Company provided devices

• Laptop / Desktop / Headset 

• Weekly Team Events

• Fully Stocked Team Lounge

• Company Swag (ie uniforms etc)

• Career Growth

• Continuous Training with Service Titan 

Qualifications:

• 1 year + experience in customer service, sales, or a related field

• Drivers License

• Knowledge of HVAC, plumbing, and electrical systems is preferred but not required

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Proficiency in using Service Titan software or similar CRM systems

• Ability to work effectively in a fast-paced environment

• Self-motivated and able to work independently

• Willingness to work occasional weekends as needed

Company Overview:

Dilling Heating & Cooling is a leading HVAC, plumbing, and electrical service provider in the Bristol, PA area. We pride ourselves on delivering high-quality services to our customers, ensuring their comfort and satisfaction. We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.

Job Description:

As a Customer Service Representative, you will handle incoming customer inquiries, schedule service appointments, and provide excellent customer service. You will play a crucial role in ensuring our customers receive prompt and efficient assistance with their HVAC, plumbing, and electrical needs. This position will require cold-calling experience to generate leads and promote our services.

Responsibilities:

• Answer incoming customer calls and emails promptly and professionally

• Schedule service appointments and dispatch technicians as needed

• Provide accurate pricing and information about our services to customers

• Follow up with customers to ensure satisfaction and resolve any issues

• Generate leads through cold calling and other sales techniques

• Maintain customer records and update information in our Service Titan software

• Collaborate with other team members to ensure smooth operations and customer satisfaction

• Meet or exceed sales targets and performance metrics

Join our team and become part of a dynamic company that values customer satisfaction and employee success. Apply today to start your career as a Customer Service Representative with Dilling Heating & Cooling!